The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Communicate effectively to achieve required work outcomes
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Effective listening skills are demonstrated Completed |
Evidence:
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Questions are used to gain additional information and to clarify understanding Completed |
Evidence:
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Information received is understood, interpreted, and accurately communicated and/or reported with due observation of ethics and protocols required of users Completed |
Evidence:
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Communication is undertaken in varying situations and with familiar and unfamiliar individuals and groups Completed |
Evidence:
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Appropriate protocols and procedures are followed when using communications systems during emergencies Completed |
Evidence:
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Responses are sought and provided to others in a timely manner Completed |
Evidence:
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Work with others
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Forms of communication appropriate to the activity are used Completed |
Evidence:
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Assistance in the completion of the activities is requested where appropriate Completed |
Evidence:
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Contributions to the achievement of a required outcome are made Completed |
Evidence:
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Work is undertaken in accordance with specified procedures on an individual and shared basis as appropriate Completed |
Evidence:
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Problems are discussed and resolved where possible through agreed and accepted processes Completed |
Evidence:
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Suggestions for improvements to processes are made and discussed within the team in accordance with workplace procedures Completed |
Evidence:
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Communicate using technology
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Communication system features and control functions are identified Completed |
Evidence:
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Appropriate equipment is selected as fit for purpose for intended communication Completed |
Evidence:
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Equipment is optimised for communication according to organisational procedures and policies Completed |
Evidence:
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Equipment is operated safely in accordance with manufacturers instructions, workplace procedures and (any) regulatory requirements Completed |
Evidence:
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Operate communication systems
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Telephone and radio security is maintained in accordance with workplace procedures Completed |
Evidence:
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Where relevant, channel selection is appropriate for the location and type of communication Completed |
Evidence:
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Where applicable, communication systems are used to communicate with passengers and crew as per standard operating procedures Completed |
Evidence:
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Maintain operational status of communication equipment
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Equipment is checked and maintained in working order in accordance with workplace procedures Completed |
Evidence:
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Minor communications equipment faults are promptly identified, diagnosed, and repaired or reported in accordance with workplace procedures Completed |
Evidence:
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Faulty communications equipment is reported and/or recorded in accordance with workplace procedures Completed |
Evidence:
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